Terms & Conditions

Last updated: [07 Dec 2025]

This Privacy Policy explains how Digitup (“Digitup”, “we”, “our”, “us”), the owner of the Topost brand and Premises at Unit 0001, 13th Floor, Imperia Mindspace, Sector 62, Gurugram, Haryana, India, collects, uses, and protects personal information when you use the Topost Website (“Website”).

By accessing or using the Website, you consent to the practices described in this Privacy Policy.

 

This Policy is focused on Website usage only. Separate terms and privacy provisions may apply to coworking memberships, offline registrations, or other services.

1. Information We Collect

We may collect the following categories of information when you visit or interact with the Website:

1. Information you provide directly

   • Name

   • Email address

   • Phone number

   • Company name

   • Your requirements and any message you submit in enquiry/contact forms

   • Any other information you voluntarily provide when you contact us

2. Information collected automatically

   • IP address

   • Browser type and version

   • Device type and operating system

   • Pages visited, time spent, and clickstream data

   • Approximate location (city/country level) inferred from IP

   This information may be collected via cookies, server logs, analytics tools, and similar technologies.

3. Information from third parties

   • If you interact with us through social media, listing platforms, or partners, we may receive basic contact details or enquiry data submitted through those platforms.

2. How We Use Your Information

We may use your information for the following purposes:

• To respond to your enquiries and provide information about Topost and related services.

• To share proposals, pricing details, or follow-up communication you request.

• To operate, maintain, and improve the Website, including user experience and performance.

• To analyze Website traffic, usage patterns, and trends for internal business insights.

• To send you updates about Topost, where permitted by law and where you have not opted out.

• To comply with legal obligations, resolve disputes, and enforce our rights.

We do not sell your personal information.

3. Legal Basis (where applicable)

Where privacy laws require a legal basis, we rely on one or more of the following:

• Your consent (for example, when you submit an enquiry form).

• Our legitimate interests in promoting and managing our coworking business and improving the Website.

• Legal obligations to which we are subject.

4. Data Sharing & Disclosure

We may share your information with:

• Service providers assisting us with Website hosting, analytics, email delivery, or communication tools, under appropriate confidentiality obligations.

• Professional advisors (e.g., legal, accounting) where reasonably necessary for business or legal purposes.

• Authorities or regulators, if required by law, regulation, or legal process, or to protect our rights, property, or safety.

We do not share your information with unrelated third parties for their independent marketing purposes.

5. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to:

• Respond to your enquiries and manage our relationship with you,

• Comply with applicable legal, accounting, or reporting obligations, and

• Support our legitimate business interests (e.g., maintaining records of enquiries and discussions about space usage).

When information is no longer required, we will securely delete or anonymize it.

7. Your Rights

Depending on applicable laws, you may have rights such as:

• The right to access the personal information we hold about you.

• The right to correct or update inaccurate or incomplete information.

• The right to request deletion of your information, subject to legal or legitimate retention needs.

• The right to object to certain uses of your information or withdraw consent, where processing is based on consent.

To exercise any of these rights, please contact us using the details in the “Contact Us” section below. We may need to verify your identity before fulfilling your request.

8. Cookies & Analytics

Our Website may use cookies and similar technologies to:

• Remember certain preferences,

• Understand how visitors use the Website, and

• Improve functionality and performance.

For more details, please see our Cookie Policy below. You can typically manage cookies through your browser settings.

9. International Transfers

Currently, our core operations are based in India. However, if we use service providers or tools that process data in other countries, your information may be transferred outside India. In such cases, we will take reasonable steps to ensure that your information is protected in line with this Policy and applicable law.

10. Children’s Privacy

The Website is not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it where appropriate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the Website after any changes indicates your acceptance of the updated Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [info@topost.in]
Address: Unit 0001, 13th Floor, Imperia Mindspace, Sector 62, Gurugram, Haryana, India